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Multiple West Texas 9-1-1 service lines down because of winter storm

Multiple law enforcement agencies are reporting no 9-1-1 service in their areas.
Credit: AP
Power lines are shown Tuesday, Feb. 16, 2021, in Houston. More than 4 million people in Texas still had no power a full day after historic snowfall and single-digit temperatures created a surge of demand for electricity to warm up homes unaccustomed to such extreme lows, buckling the state's power grid and causing widespread blackouts. (AP Photo/David J. Phillip)

TEXAS, USA — West Texas law enforcement and fire departments are reporting no 9-1-1 service available, and are sharing alternative numbers for citizens to call in the event of an emergency.

Crockett County Fire Department

911 service is down. If you have an emergency, please call Antonio Alejandro at 325-226-9332 or Eddie Martin at 325-226-4808 or 325-226-5398. Please share this with everyone you know in Ozona.

San Angelo Police Department

Advisory: The 911 lines and non-emergency lines are down at this time, call 325-656-4960, 325-450-5580, and 325-450-2125.

Reagan, Schleicher, Sutton, Concho counties are down, as well.

For emergency and non-emergency calls call the following numbers.

  • Sutton County Sheriff's office - 325-387-4075
  • Sonora Police Department - 325-226-2364
  • Sonora City Hall - 325-206-4712

Irion and Sterling County

The 9-1-1 lines in both counties are down at this time. If you have an emergency, please call the following numbers 325-835-2551, 325-835-2307, 325-835-2212, or 325-450-3258.

Runnels County

Runnels County 9-1-1 center is down because of weather-related issues in San Angelo. All 9-1-1 calls are being routed to Eastland County and teletypes sent between Runnels and Eastland counties are the only form of 9-1-1 communication. The only number working in the 9-1-1 center is 325-365-2121. Only call this number if it is a true emergency.

This is a developing story. More information will be posted as it becomes available.

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