TEXAS, USA — Texas Tech University Health Sciences Center and Texas Tech University Health Sciences Center El Paso (HSCs) said a recent incident that could affect the information of certain individuals.
In September 2024, the HSCs identified issues resulting in a temporary disruption to some computer systems and applications. As soon as the issues were identified, the HSCs say they took steps to ensure the security of the network.
An investigation was launched and confirmed a cybersecurity event caused the technology issues, resulting in access to or removal of certain files and folders from the HSCs’ network between Sept. 17 and Sept. 29, 2024. The information affected by the event varies by individual, but may include names, dates of birth, addresses, driver license numbers, government-issued identification numbers, financial account information, health insurance information and medical information, including medical records numbers, billing/claims data and diagnosis and treatment information.
The HSCs said they are in the process of notifying individuals directly whose information may be involved in this incident. Out of an abundance of caution and as part of the direct notification, the HSCs are providing potentially affected individuals with access to complimentary credit monitoring services.
Anyone seeking more information about the event can call 866-902-1996 between 8 a.m. and 8 p.m. Monday-Friday, excluding major U.S. holidays. More information can be found at ttuhscinfo.com and ttuhscep.edu/elpaso/outage-updates.
